Good to know

Your journey will start and end in Motala.

You will be able to choose from three different routes: Green, Blue or Red route (read more under “Routes”). The routes are calculated on a week’s rental.

You pick up the boat on Saturday between 12 – 14.00 (12 – 2 pm) När ni kommer får ni en manual om hur allt fungerar ombord, manualen läser ni själva samtidigt som ni går igenom båten i lugn och ro. När ni är klara går vi tillsammans igenom båten och svarar på eventuella frågor, det brukar normalt ta ca: 20 min.

All boats are delivered at the same time so it may take some time before we get to your boat, but don’t panic, the departure is scheduled to start Sunday morning and now you can relax and start enjoying your vacation.

The boats are located in the canal at Motala Verkstad, where there are grocery stores, cafes and restaurants within walking distance and it is a perfect location to test drive the boat in peace and quiet.

If you want to arrive the day before, there are accommodations just a few hundred meters from the port.

If the time for drop-off and pick-up does not suit you, it may be possible to change the time for an extra fee, in that case please contact us well in advance so we have a chance to plan for this.

We and our previous guests consider a boat trip on the Göta Canal to be quite safe. You only meet people you choose to share the trip with and there is the opportunity to cook, use the toilets on board, etc… We spray and are careful with the cleaning of the boats before new guests arrive. But of course, as a guest, you want to know what applies if that “what if” happens.

In case of reservation, 30% of the sum is payable. It is possible to cancel the trip without reason at least 40 days before the date of the trip takes place. You have the option to move your booking to the next season at the latest and can then use your already paid amount. Once you have decided on the new date and boat, you will be required to pay the remaining amount.

If cancellation is made after full payment, which should normally be made no later than 40 days before the trip (unless it is a rebooking), and it would be impossible to get to the boat due to closed borders or travel bans, the trip can be moved to the next season at the latest. If you are unable to travel due to illness or other reasons, we recommend that you contact your insurance company or the insurance company via your card payment company to receive compensation.

In the case of changes and rebooking, the price may differ, if the price is higher you will have to pay the difference, if the price is lower you will not be reimbursed.

Is it still unclear? Please contact Pontus for more information, pontus@kanalcharter.se / +46 70 54 69 169

When you book, you pay 30% of the rental amount including the channel fee and any options you have already chosen. The easiest way for you is to pay by card by clicking on the payment link you receive in your booking confirmation and later in connection with final payment.

It is also possible to pay by BG, Swish or bank transfer. Please let us know if this is the case as we need to approve your booking manually.

There are public parking lots in the vicinity of the harbor but these are not signposted long-term parking and are normally only valid for 24 hours. We can offer parking in our locked boat hall located right by the harbor where you pick up the boats, this costs 15 € / day. It is possible to book a parking space when you arrive.

Click here for complete rental terms in pdf format.

After completing the booking, a booking confirmation will be sent to the registered email address. Please check carefully that the booking confirmation corresponds to your wishes. If you have not received a booking confirmation within 4 hours from the time of booking, please contact us!

Payment

The registration fee of 30% of the total amount must be received by Göta kanal Charter within 5 days of the booking. The booking is binding only when the registration fee is paid.

The final payment, i.e. the remaining 70%, must be received by Göta Kanal Charter no later than 40 days before the start of the rental period. When choosing a refundable deposit, this is paid on arrival, in cash or via Swish.

If final payment has not been received 30 days before the first rental day, non-payment is considered a cancellation and the boat is released to another tenant. The registration fee is credited to Göta Kanal Charter.

When booking closer to the start of the rental period than 40 days, the full amount must be received by Göta Kanal Charter within 3 days from the time of booking. For last minute bookings, full payment must be made directly at the time of booking.

Cancellation conditions

Cancellation of a booked boat must be made in writing by email to boka@kanalcharter.se. Always check that you receive a confirmation of your cancellation within 48 hours.

Until the registration fee is paid, there is free cancellation, i.e. no cost is charged if you choose to cancel a booked boat.

Cancellations made less than 30 days before the first day of the rental will forfeit the registration fee paid but no other costs will be charged.

In case of cancellation later than 30 days before the first rental day, full rent will be charged.

Rebooking

In the event of a change to an existing booking, such as a change to a different free week, different rental length or similar, a rebooking fee of EUR 40 will be charged. The rebooking fee is invoiced together with the final payment. Once the final payment has been made, i.e. 40 days before departure, no changes can be made to the booking.

All our rental boats have safety equipment in the form of life jackets in standard size (we have a small number of odd sizes, check with us, otherwise we recommend that you bring your own) and first aid. The boats are well equipped with GPS plotters and maps for navigation. If you feel unsure, do not hesitate to contact us and we will find a solution. Nothing is more important than your safety.

Navigating the Göta Canal is easier than most people think. A few tips will make it easier:

Equipment for sluicing

The most basic equipment you need is

• Stern 8-10 m.
• Antechamber 12 m.
• Fenders, several of them and on both sides of the boat.

Locking up

• Boat with winch should be ahead of the boats held by hand.
• Secure with a short stern line both ashore and in the boat.
• The stern of the boat should be directly below the ring to which the stern line is attached.
• The bow shall be one or two rings in front of the bow of the boat.
• All tamps should be stretched throughout the lock – take home on the forefoot!
• Sailboats prefer to use their winch for mooring.
• The boat must remain close to the lock wall at all times.
• Boats over 20 tons should tie around a stone bollard instead of ring.

Locking down

• Lie in front of the yellow line so that the boat clears the lock threshold when the water is released.
• Pull the bow and stern ropes through the appropriate ring on the lock edge, but never tie them to both the quayside and the boat!
• Let go of the tamps continuously.
• In double lock or lock staircase, one person should remain on shore to move the tamps. However, before starting the lockage in the last lock chamber, everyone should be on board to facilitate boarding the boat.

Click here for more detailed instructions.